建立和领导弹性团队认证

When morale is low, performance suffers. When morale is high, performance can soar. 氛围是在线博彩团队成员的共同看法和态度. Your team’s climate can change quickly, for better or worse, 基于你和队友的行动. You can raise your team’s morale by creating a positive climate for people to work in. 其结果是更灵活、更有创造力、对新想法更开放. 积极的情绪帮助人们应对压力. 在积极氛围中工作的团队能够更好地克服逆境, 然后因为逆境一起适应和成长.

Create a Positive Climate Leader Tasks:

• Analyze team climate
• Earn trust
• Treat people with respect
• Enforce accountability
• Encourage people to have fun
• Demonstrate character.
• Keep the team informed.

衡量一个团队的最佳标准是它在压力下的表现. 当事情变得艰难时，坚强的人会通过团队合作而继续前进. This maxim holds true for front-line teams, executive teams, and all other teams in between, including yours. 你可以通过培养团队的凝聚力来促进团队合作. 结果将会是更支持和可靠的关系.

Developing cohesion enhances well-being, reduces stress, 并激发团队的创造力和集体决策能力. 在工作场所，有凝聚力的团队能够更好地克服逆境, 然后因为逆境一起适应和成长.

Develop Cohesion Competency Leader Tasks:

• Analyze team cohesion
• Organize people to work in teams
• Promote trust between team members
• Ensure mutual respect between team members
• Train the team

When people have a sense of purpose for the work that they do, they are more motivated and committed. 你可以在工作场所通过挑战人们做到最好来提供目标. 大多数人都在寻求个人和职业上的成长. 你应该挑战团队中的每个人，让他们学习新技能. 你应该挑战团队，让他们一起学习新的集体技能. You can also provide purpose by helping your team understand how their work supports the organization’s mission. When people have a sense of purpose at work, they are better able to overcome adversity, 然后因为逆境一起适应和成长.

Provide Purpose Leader Tasks:

• Analyze individual purpose
• Show genuine concern for people
• Encourage individual learning
• Delegate responsibility
• Empower decision-making
• Keep people focused on the mission
• Be there when the going gets tough

When people work together as a team, they create shared experiences that they can learn from. 作为领导者，你应该促进这种体验式学习过程. 学习是团队解决问题和克服挑战的方式. You can lead the learning process by ensuring that your team is constantly reflecting on its past and present experiences to assess performance and find ways to improve.

当你的团队提出新的改进和改变的想法时, 你需要批准并优先考虑这些想法. Most importantly, 确保这些想法付诸行动是你的责任, tested, and validated. Some ideas will work; some will not. Either way, team learning has occurred.

Facilitate Team Learning Leader Tasks:

• Analyze team learning capacity
• Orient on team goals
• Encourage constructive dialogue
• Build new mental models

不能学习的组织注定会重复同样的错误. Gaining a competitive advantage is hard. 保持竞争优势更是难上加难. To survive and compete over time, organizations must be willing and able to learn and change. 其实，没有学习，就不可能有改变.

Support Organizational Learning Leader Tasks:

• Analyze organizational learning capacity
• Promote a shared vision
• Foster knowledge emergence
• Ensure knowledge diffusion

Experience Requirement

RBLP申请人必须目前担任一线主管职位. 一线主管为工人提供指导和方向. 他们为员工设定优先级，并监督他们的活动. Front-line supervisors organize people to work in teams and may work alongside subordinates as a member of the team.

他们监视性能并执行策略、规则和法规. Front-line supervisors have applicable technical expertise and can provide on-the-job training to workers. People aspiring to a supervisor role with three years of work or college experience may also participate in the RBLP Training and sit for this exam.

Education/Training Requirement

A Building and Leading Resilient Teams front-line managers program consists of 6 hours of student preparation per module (total of 18 hours) and 9 contact hours of instructor-led group discussion, or 3 contact hours of one-on-one coaching.

Certification Exam Requirement

During the 1.5-hour oral 1:1 RBLP certification exam, 申请人必须证明有能力证明以下事实:, conceptual (why), 以及以下能力领域的程序性知识(如何):

RBLP Recertification Requirement

Recertification is required every three years to maintain the RBLP level of certification. 证书持有人需要填写一份 重新认证申请及专业发展活动 detailing how they have implemented applicable leader tasks in the workplace during the previous three years. The RBLP recertification fee is currently $55.

Experience Requirement

Applicants for RBLP-C certification must be currently serving in a middle manager role or have previously served in a middle manager role. Middle managers are responsible for objectives and results in a functional department. 他们可以为一个或多个一线主管提供指导和方向.

中层管理者促进团队学习和解决问题. 他们为团队建立目标，并监控进度. 中层管理人员具有重要的相关专业知识和经验. 一个组织可能有多层中层管理人员.

Education/Training Requirement

A Building and Leading Resilient Teams front-line managers program consists of 6 hours of student preparation per module (total of 30 hours) and 15 contact hours of instructor-led group discussion.

Certification Exam Requirement

During the 2.5-hour oral 1:1 RBLP-C certification exam, 申请人必须证明有能力证明以下事实:, conceptual (why), 以及以下能力领域的程序性知识(如何):

RBLP Recertification Requirement

Recertification is required every three years to maintain the RBLP-C level of certification. Certification holders are required to 完成重新认证申请和专业发展练习 detailing how they have implemented applicable leader tasks in the workplace during the previous three years. RBLP-C重新认证费用目前为75美元.

Experience Requirement

Applicants for RBLP-T certification must be currently serving in a senior leader role or have previously served in a senior leader role. 高层领导对跨职能的目标和结果负责. 他们可以为一个或多个中层管理人员提供指导和方向.

高层领导支持组织学习和变革. 他们制定和实施战略以实现组织的愿景. 高级领导具有丰富的相关专业知识和经验. 一个组织可能有多层高层领导.

Education/Training Requirement

A Building and Leading Resilient Teams certificate, coaching, training, or development program consists of 42 hours of student preparation and 21 contact hours of instructor-led group discussion or 7 contact hours of one-on-one coaching.

Certification Exam Requirement

During the 3.5-hour oral 1:1 RBLP-T certification exam, 申请人必须证明有能力证明以下事实:, conceptual (why), 以及以下能力领域的程序性知识(如何):

RBLP Recertification Requirement

Recertification is required every three years to maintain the RBLP-T level of certification. Certification holders are required to 完成重新认证申请和专业发展练习 detailing how they have implemented applicable leader tasks in the workplace during the previous three years. RBLP-T重新核证费用目前为95美元.